Common questions from customers and farmers. If you don't find your answer here, you can reach out through support or contact the farm directly through their profile.
FarmTab is a platform that connects local farms directly with customers. You can buy fresh food through one-time orders or subscribe to seasonal farm shares (CSAs), with pickup or delivery options depending on the farm.
No. FarmTab is not a grocery store or reseller. You are buying directly from local farms. Each farm manages its own products, pricing, and fulfillment. FarmTab is the platform that connects you.
FarmTab is available in regions where participating farms operate. Availability depends on your location and the farms near you. Use the farm map to see what's available in your area.
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No. Many farms offer both one-time purchases and subscription-based CSA shares. You can choose whichever option fits your needs without any commitment required.
A CSA (Community Supported Agriculture) share is a recurring subscription where you receive a selection of seasonal food from a farm. You support the farm in advance and receive regular deliveries or pickups during the season. It's a great way to build a relationship with a specific farm while enjoying fresh, seasonal produce.
Some farms allow customization of CSA boxes or product selections, while others provide curated seasonal shares. Customization options depend entirely on the farm. You'll see what's available clearly during checkout.
In many cases, yes — but it depends on the farm's settings. Some farms allow skips, holds, or substitutions for CSA deliveries. Check your account settings or the farm's profile page for available options.
Yes. Orders can be scheduled up to 14 days in advance where the farm supports it.
Once your order is placed:
You can track orders and manage your preferences through your account.
If something is missing or incorrect, you can contact the farm directly through your order details. FarmTab also provides support tools to help resolve issues when needed. Each farm manages their own fulfillment, so reaching out directly is usually the fastest path to a resolution.
Each farm sets its own fulfillment options:
All available options are shown clearly before checkout.
Choose a nearby farm, add products to your cart, and select local delivery powered by DoorDash at checkout. Orders placed before closing may qualify for same-day delivery.
Not always. DoorDash delivery is available for farms within a 15-mile service radius, where the feature has been enabled. Pickup is more widely available across all participating farms. Availability is shown at checkout based on your location.
Yes. Pickup is available at checkout and has no additional delivery fee. It's often the most cost-effective option for customers who live near the farm.
All payments are processed securely through FarmTab's payment system. You will always see the full cost — including any fees — before you complete checkout. No surprises.
Depending on the farm, you may be able to pay with:
No. All fees are shown upfront before you complete your purchase. The service fee and any delivery charges are clearly itemized at checkout.
You pay through FarmTab's secure checkout, but your money goes directly to the farm after processing fees. FarmTab does not keep the funds — it facilitates the transaction.
It is free for farmers to join, list products, and set up their store. A $1.99 service fee per transaction is charged to customers at checkout. There are no monthly fees for farmers. Register here.
Farms apply through the Join FarmTab page. Once approved, you create your farm profile and can start listing products or CSA shares right away.
Farmers can sell a wide range of locally produced food, including:
No. Farmers can choose to offer one-time products, CSA subscriptions, or both. You control how your farm sells on the platform.
FarmTab pays farm partners via Stripe on a scheduled basis. Each order and subscription is tracked transparently in your dashboard. If you don't already have a Stripe account, it's free to create one at stripe.com.
Yes. Farmers define their own pickup locations, times, and delivery options based on what works best for their operation. DoorDash delivery integration is also available where the feature is enabled.
FarmTab makes it easy for farms to start selling online with minimal overhead:
Yes. Once your storefront is created, FarmTab provides walkthroughs to help you set up your products, configure your CSA scheduler, and manage your first orders.
In most cases, yes. An account lets you track orders, manage subscriptions, and receive updates from farms. Creating one is quick and free.
You can contact FarmTab support through the help section of the platform. For order-specific questions, reaching out directly to the farm through your order details is usually fastest.
Still have questions?
There are a few other places to look for answers.
Each farm's profile page includes details on their products, fulfillment options, and subscription schedules.
Browse farmsFor a full breakdown of costs, fees, and how payments work for both customers and farmers.
View pricingFor platform-related questions or anything that isn't covered elsewhere, our support team is here to help.
Get in touchBrowse local farms and start ordering fresh, local food today — or join FarmTab as a farmer and reach more customers in your area.